Privacy & Cookie Policy
Last updated: 6 March 2026
Hickey’s Headstones respects your privacy and is committed to protecting your personal data.
This Privacy & Cookie Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or use our services.
If you have any questions about this policy or about how we handle your personal data, please contact us using the details below.
Hickey’s Headstones
Ovens, Co. Cork, Ireland
Phone: +353 (0)21 4872021
Email: info@hickeysheadstonesovens.com
1. Information we may collect
We may collect and process the following personal data:

• your name

• your phone number

• your email address

• your address, where you provide it

• information you send to us through our contact form, email, or any other form on our website

• records of correspondence if you contact us

• technical information such as your IP address, browser type, device information, pages visited, date and time of visit, and referring website

• information collected through cookies and similar technologies, where applicable

2. How we collect your data
We collect personal data when:

• you contact us by email, phone, or through our website forms

• you request a quote or make an enquiry

• you subscribe to any updates or marketing communications, where offered

• you browse our website

• you report a problem with our website

3. How we use your data
We may use your personal data to:

• respond to your enquiries

• provide information about our memorials, signage, cleaning, renovations, and related services

• prepare quotations or discuss potential work

• manage and keep records of our communications with you

• improve our website, content and services

• monitor website performance and usage

• comply with legal or regulatory obligations

• send marketing communications where you have asked to receive them or where we are otherwise permitted to do so by law

4. Legal bases for processing
We process your personal data only where we have a lawful basis to do so. This may include:

• your consent, for example where you agree to receive marketing emails or accept optional cookies

• taking steps at your request before entering into a contract, for example when you contact us for a quote

• our legitimate interests, such as operating and improving our website and services, provided your rights do not override those interests

• compliance with legal obligations

5. How long we keep your data
We keep personal data only for as long as necessary for the purposes for which it was collected, including to respond to enquiries, provide services, maintain business records, and meet legal, tax or regulatory requirements.
When we no longer need your personal data, we will securely delete or anonymise it.
6. Disclosure of your information
We do not sell your personal data.
We may share your data with trusted third-party service providers where necessary to help us operate our website or business, such as website hosting, analytics, email, or technical support providers. Where this happens, we take reasonable steps to ensure your data is processed securely and in line with applicable data protection law.
We may also disclose your information where required to do so by law, regulation, court order, or other legal process.
7. International transfers
Some of our service providers may store or process data outside Ireland or the European Economic Area. Where this happens, we will take appropriate steps to ensure your personal data is protected in accordance with applicable data protection law.
8. Links to other websites
Our website may contain links to other websites. If you follow a link to any external website, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for them. Please check their policies before submitting any personal data.
9. Your rights
You may have the right to:

• request access to the personal data we hold about you

• request that inaccurate or incomplete data is corrected

• request that your data is erased in certain circumstances

• request that we restrict the processing of your data in certain circumstances

• object to the processing of your data in certain circumstances

• request a copy of your data in a portable format, where applicable

• withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us using the details above.
We may need to request proof of identity before responding to your request.
10. Complaints
If you are unhappy with how we process your personal data, we would appreciate the chance to address your concerns first.
You also have the right to lodge a complaint with the Data Protection Commission in Ireland.
11. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.
12. Changes to this policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page and the updated date will appear at the top of the policy.
Your continued use of our website after any changes are posted will be deemed acceptance of those changes.
Cookie Policy
Our website uses cookies and similar technologies to help the site function properly, understand how visitors use the site, and improve the user experience.
Cookies are small text files placed on your device when you visit a website.
1. Types of cookies we may use
Strictly necessary cookies
These cookies are essential for the website to function properly. They may be used for things like security, page navigation, form submission, and saving your privacy preferences. These cookies do not usually require consent.
Analytics or performance cookies
These cookies help us understand how visitors use our website, such as which pages are visited most often and how visitors move around the site. This helps us improve the website. These cookies are only used where you have given consent.
Functionality cookies
These cookies may remember choices you make, such as language or region settings, to provide a more personalised experience.
Third-party cookies
Some content or services on our website may come from third parties, such as maps, videos, social media embeds, or analytics tools. These third parties may set cookies of their own.
2. Cookie consent
When you first visit our website, you may be asked to accept or reject non-essential cookies through our cookie banner or cookie settings tool.
You can change your cookie preferences at any time through the cookie settings available on the website.
3. Managing cookies in your browser
Most web browsers allow you to control cookies through browser settings. You can usually:

• view what cookies are stored on your device

• block some or all cookies

• delete cookies

• set preferences for certain websites

Please note that blocking strictly necessary cookies may affect how the website functions.
4. Cookie list
The specific cookies used on this website may change from time to time depending on the platform, tools, and features in use.
Where a cookie management tool is available on the site, you can view the current list of cookies there, along with details of their purpose and duration.